ABOUT FLEET PHYSIOTHERAPY
We are a highly experienced and passionate team of Chartered Physiotherapists who specialise in helping our clients get back to full fitness using appropriate manual therapy, rehabilitative and pain relief skills.
We believe in helping you get well and helping you stay well!
We are open 6 days a week. We offer early evening appointments on Monday evenings and late appointments on Tuesday evenings. We also offer Saturday morning appointments.
REVIEWS FROM OUR HAPPY CLIENTS
I saw Vicky at Fleet Physiotherapy for a frozen shoulder. The service was absolutely fantastic, fitting me in at fairly short notice and over a series of sessions helping me get use of my shoulder back.
The whole team were lovely and I felt comfortable the minute I stepped foot in the place!
Thanks to Vicky and Tracy for all your help getting my shoulder moving.
We managed to have some laughs along the way too! I would 100% recommend Fleet Physio.
I recently saw Tracy after almost a year of suffering from various running-related injuries. After a full examination, Tracy immediately diagnosed my issues and gave me a comprehensive series of exercises, as well as some practical advice on how to continue with my running.
Not only has she helped me to overcome something which has bothered me for so long, but I really feel like she's equipped me with the skills to be able to manage my issues going forward.
I am now running more miles than I've ever been able to and quicker than I ever have and I cannot thank her enough. Not only does she really know her stuff, but she's caring and really understood how important running was for me.
If I ever have issues in the future, I would absolutely go back.
FREQUENTLY ASKED QUESTIONS
DO I NEED A GP REFERRAL?
No. You can contact us directly to make an appointment. If you have medical insurance, you can apply for prior authorisation to use your insurance policy to cover your physiotherapy sessions.
Depending on your insurer's policy, you may require either a triage call with them or a GP referral.
We are registered with most major insurers such as BUPA, Aviva, Simply Health, AXA, Nuffield Fusion, Cigna, WPA and many others.
WHAT ARE OUR OPEN HOURS?
We open at different times every day and our open hours are currently subject to change due to the Corona Virus pandemic.
Evening appointments are available if you work fixed hours or far away. Please call or email us to see what time might suit you or use our online booking form.
We aim to offer you a suitable appointment as soon as possible, depending on availability and your particular circumstances.
WHAT ARE OUR RATES AND HOW LONG ARE OUR SESSIONS?
We charge £55 for an initial assessment which usually takes 45 minutes. This will involve taking a full history of your condition or injury, any previous relevant history, and doing an examination to diagnose the problem.
You will also receive physiotherapy treatment during your initial assessment.
We charge £45 for a follow-up session (usually 30 minutes). The number of follow-up sessions required depends on your rate of recovery and on the condition that you have.
We charge £55 for a long follow-up (45 minutes). You may book a long follow-up if you would like one. Most insurance companies do not cover the cost of a long session so any difference may be for your own account.
Please note that our rates are subject to change.
HOW DO I PAY?
If you are funding the session yourself, you pay us directly either by card or cash. We use our booking system's payment function to do this and will send you a payment request link at the end of your session.
If you are using your medical insurance policy, we usually invoice the insurance company directly and you pay us any excess that may be due on your policy.
Please be aware that you may have an excess to pay in terms of your policy and this needs to be paid directly to us.
Our fees are your responsibility, so in the event that your insurer does not settle your bill for any reason, you may be liable to pay us directly.
CAN I CANCEL AN APPOINTMENT?
We operate a 24-hour cancellation policy. Appointments missed without cancellation or cancelled within 24 hours of the booked appointment, will incur a cost of £20.00.
Monday : 08:30 - 18:30
Tuesday : 08:00 - 20:00
Wednesday : 10:00 - 19:00
Thursday : 08:30 - 16:00
Friday : 10:00 - 14:00
Saturday : 09:00 - 13:00
Sunday : Closed