We are an experienced team of Chartered Physiotherapists who specialise in helping our clients get back to full fitness using appropriate manual therapy and rehabilitative skills.
We are open 5 days a week. We offer late appointments during the week on Monday and Wednesday evenings.
Frequently Asked Questions
1. Do I need a GP referral?
No. You can contact us directly to make an appointment. If you have medical insurance, you can apply for prior authorisation to use your insurance policy to cover your physiotherapy sessions. Depending on your insurer's policy, you may require either a triage call with them or a GP referral. We are registered with most major insurers such as BUPA, Aviva, Simply Health, AXA, Nuffield Fusion, Cigna, WPA and many others.
2. What are our open hours?
We open at different times every day. Evening appointments are available if you work fixed hours or far away. Please call or email us to see what time might suit you. We aim to offer you a suitable appointment as soon as possible, depending on availability and your particular circumstances.
3. What are our rates and how long are our sessions?
We charge £50 for an initial assessment which takes 45 minutes. This will involve taking a full history of your condition or injury, any previous relevant history and doing an examination to diagnose the problem. You will also receive physiotherapy treatment during your initial assessment.
We charge £40 for a follow up session (30 minutes). The number of follow up sessions required depends on your rate of recovery and on the condition that you have.
We charge £50 for a long follow up (45 minutes). You may book a long follow up if you would like one. Most insurance companies do not cover the cost of a long session so any difference may be for your own account.
**Please note that our rates are subject to change. Please consult this website for updated rates from time to time.**
4. How do you pay?
If you are funding the session yourself, you pay us directly either by card, in cash or by BACS transfer.
If you are using your medical insurance policy, we usually bill the insurance company. Please be aware that you may have an excess to pay in terms of your policy and this needs to be paid directly to us. Our fees are your responsibility, so in the event that your insurer does not settle your bill for any reason, you may be liable to pay us directly.
We operate a 24 hour cancellation policy. Appointments missed without cancellation or cancelled within 24 hours of the booked appointment, will incur a cost of £20.00.
*All of our gorgeous photographs are by the very talented Samantha Falconer. http://samanthafalconer.co.uk/pictureprofiles/